Job Description
Join our dynamic team as a Data Entry Receptionist in Baltimore's bustling downtown core. We're seeking a detail-oriented professional to manage front desk operations while ensuring accurate data management for our growing client portfolio. This immediate hire opportunity offers competitive compensation and a supportive work environment.
Responsibilities
- Accurately enter, update, and maintain client data in CRM systems with 99%+ precision
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors with exceptional customer service and handle incoming/outgoing correspondence
- Process incoming/outgoing mail, packages, and deliveries with tracking protocols
- Support administrative functions including scheduling, calendar management, and meeting coordination
- Generate daily reports using Excel and maintain organized digital filing systems
- Collaborate with team members to ensure seamless office operations
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 2 years experience in data entry and administrative support roles
- Proficient in Microsoft Office Suite (Excel, Outlook, Word) with 50+ WPM typing speed
- Exceptional attention to detail with proven data accuracy track record
- Strong customer service skills with professional phone etiquette
- Ability to multitask in fast-paced environment with strict deadlines
- Experience with CRM systems (Salesforce preferred) and database management
- Must pass background check and drug screening