Job Description
Join our dynamic team at Premier Healthcare Solutions as a Weekend Receptionist in Raleigh, NC! We're seeking a professional and tech-savvy individual to provide exceptional front-deside support during weekend shifts. This role combines high-quality customer service with precise data entry responsibilities in a fast-paced healthcare environment. Enjoy flexible weekend hours while making a meaningful impact on patient experiences.
Why Join Us? Competitive compensation, comprehensive training, and opportunities for career advancement across our expanding network of Florida and North Carolina locations.
Responsibilities
- Manage multi-line phone systems with exceptional etiquette and professionalism
- Perform accurate data entry for patient records and scheduling systems
- Coordinate visitor check-in and maintain secure front-deside operations
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with appointment scheduling using electronic health record (EHR) software
- Support administrative tasks including document scanning and filing
- Collaborate with cross-functional teams during weekend coverage
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency in data entry with 45+ WPM and 98% accuracy
- Experience with EHR systems (e.g., Epic, Cerner) or similar software
- Exceptional verbal communication and conflict resolution skills
- Ability to work independently during weekend shifts (Saturday/Sunday)
- Basic knowledge of medical terminology and HIPAA compliance
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)