Job Description
Join our award-winning healthcare team as a Night Shift Receptionist! We're seeking a dynamic professional to provide exceptional front-desk support during overnight hours. This critical role ensures seamless patient experiences while maintaining a secure, welcoming environment. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in one of LA's most respected medical facilities.
Responsibilities
- Manage front-desk operations during night shift (10 PM - 6 AM)
- Screen and route incoming calls/messages to appropriate departments
- Register patients using EMR systems with 100% accuracy
- Coordinate emergency protocols and after-hours communications
- Maintain patient confidentiality per HIPAA regulations
- Prepare daily shift reports and administrative documentation
- Oversee facility security protocols during overnight hours
Qualifications
- Minimum 1 year front-desk or reception experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Exceptional verbal/written communication skills
- Ability to handle sensitive information with discretion
- Strong problem-solving and multitasking abilities
- Valid California Driver's License (for after-hours errands)
- Availability for consistent night shifts (including weekends)
- Basic knowledge of medical terminology