Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at MetroCare Health Solutions. This critical administrative role ensures seamless operations during evening hours while delivering exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in Houston's thriving medical district. Immediate hiring!
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM), including patient check-in/out and appointment scheduling
- Handle multi-line phone systems, triage calls, and route inquiries to appropriate departments
- Process patient registration, verify insurance, and maintain accurate electronic health records
- Coordinate with clinical teams for urgent patient needs and emergency protocols
- Oversee facility security protocols and manage visitor access during night hours
- Prepare nightly reports, manage office supplies, and ensure HIPAA compliance
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 2+ years experience in healthcare administration or front desk reception
- Proficiency with EHR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional communication skills with multilingual ability (Spanish a plus)
- Strong organizational skills with ability to multitask in fast-paced environments
- Valid CPR certification or willingness to obtain within 30 days
- Ability to work independently with minimal supervision during night shifts