Job Description
Are you a polished professional seeking a weekend opportunity?
We are currently seeking a dedicated Weekend Receptionist to join our dynamic team in New York City. In this pivotal role, you will serve as the welcoming face of our organization, ensuring a seamless experience for our clients and visitors during our operational weekend hours.
Our ideal candidate thrives in a fast-paced environment and possesses a customer-first mindset. This is an excellent opportunity for someone looking for work-life balance with the flexibility of weekend-only shifts while maintaining a premium standard of service.
Responsibilities
- Manage front desk operations, including greeting visitors, answering multi-line phones, and directing inquiries to the appropriate departments.
- Sort and distribute incoming mail, packages, and courier deliveries with accuracy.
- Handle customer service inquiries via email and phone with a professional, empathetic, and problem-solving tone.
- Assist in maintaining the cleanliness, organization, and professional appearance of the reception area and common spaces.
- Perform basic administrative duties such as data entry, filing, and scheduling weekend appointments.
- Coordinate with the administrative team to ensure office supplies are stocked and operational equipment is functioning correctly.
Qualifications
- Minimum of 1-2 years of professional experience in a front desk or receptionist role.
- Excellent verbal and written communication skills with a focus on customer service.
- Proficiency with MS Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong interpersonal skills with the ability to remain calm and professional under pressure.
- Must be available to work every Saturday and Sunday.
- Ability to stand for extended periods and lift light boxes/packages as needed.