Job Description
Join our dynamic team as a Weekend Receptionist at Miami's premier hospitality destination! We're seeking a polished professional to deliver exceptional guest experiences during our high-energy weekend operations. This flexible part-time role offers the perfect opportunity to showcase your hospitality skills while enjoying Miami's vibrant atmosphere. Enjoy competitive pay, free parking, and a supportive work environment where your contributions make a real difference.
Responsibilities
- Provide warm, professional greeting and check-in services for weekend guests
- Manage multi-line phone system with exceptional call routing and etiquette
- Process reservations and coordinate with housekeeping/management teams
- Maintain immaculate front desk area and lobby presentation standards
- Handle guest inquiries, complaints, and special requests with diplomacy
- Process payments and manage cash handling procedures accurately
- Assist with event coordination and VIP guest services during peak hours
Qualifications
- Minimum 1 year receptionist/front desk experience in hospitality or high-volume service environment
- Exceptional communication skills and professional phone etiquette
- Proficiency with reservation systems (e.g., Opera, Amadeus) and MS Office Suite
- Ability to work independently with minimal supervision on weekends
- Strong problem-solving skills and calm demeanor under pressure
- Valid Florida driver's license and reliable transportation
- Flexible availability including weekends, holidays, and evening shifts
- Bilingual (English/Spanish) preferred