Job Description
Join our dynamic team at Premier Hospitality Group as a Night Shift Receptionist! We're seeking a professional, energetic individual to manage our front desk operations during evening hours. This is an immediate opportunity to become the face of our upscale facility, providing exceptional guest experiences while ensuring seamless operations. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Wichita's vibrant hospitality sector.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during night shift
- Handle phone communications with professionalism and efficiency
- Monitor security systems and building access protocols
- Coordinate with overnight staff for operational continuity
- Maintain accurate guest records and reservation systems
- Address guest concerns with prompt, courteous solutions
- Prepare shift reports and manage nightly administrative tasks
Qualifications
- Previous receptionist or customer service experience required
- Exceptional communication and interpersonal skills
- Ability to work independently during night hours
- Proficiency in reservation systems and Microsoft Office
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Valid Kansas driver's license (if required for errands)
- High school diploma or equivalent