Job Description
Join our award-winning healthcare team as a Weekend Receptionist and become the first point of contact for our valued patients! We're seeking a polished professional to manage front desk operations during high-traffic weekend shifts at our state-of-the-art Columbus facility. Enjoy competitive pay, flexible scheduling, and immediate opportunities for career growth in a supportive environment.
Responsibilities
- Manage patient check-ins, appointments, and phone inquiries with exceptional professionalism
- Coordinate multi-specialty scheduling using Epic EMR system
- Process insurance verifications and collect co-pays accurately
- Maintain HIPAA-compliant patient records and confidentiality
- Assist with weekend patient flow and triage urgent concerns
- Coordinate with medical staff for seamless weekend operations
- Prepare daily reports and manage office inventory
Qualifications
- Minimum 1 year front desk or reception experience in healthcare setting
- Proficiency with medical scheduling software (Epic/Meditech preferred)
- Strong knowledge of HIPAA regulations and patient privacy
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure weekend environments
- High school diploma or equivalent required
- Weekend availability mandatory (Sat/Sun shifts)
- Basic medical terminology certification a plus