Job Description
Join our award-winning team as a Weekend Receptionist at our flagship Cleveland location! We're seeking a polished professional to deliver exceptional guest experiences during high-traffic weekend shifts. This immediate opening offers competitive pay, flexible scheduling, and rapid advancement potential for ambitious candidates. If you thrive in fast-paced environments and value creating memorable first impressions, apply today!
Responsibilities
- Manage front desk operations including guest check-ins, call routing, and appointment scheduling
- Process payments and maintain accurate transaction records using our POS system
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Handle confidential client information with discretion and professionalism
- Prepare weekend activity reports and update guest preference databases
- Uphold brand standards through consistent service excellence and facility presentation
Qualifications
- Minimum 1 year front desk or hospitality experience preferred
- Proficiency with reservation systems and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities a plus
- Ability to multitask efficiently during peak weekend hours
- Professional appearance and polished telephone etiquette
- Valid Ohio driver's license and reliable transportation
- Availability for all weekend shifts (Sat/Sun 6am-2pm or 2pm-10pm)