Job Description
Join our dynamic team as a Night Shift Receptionist at Elite Hospitality Group in the heart of New Orleans! We're seeking a polished professional to manage our front desk operations during evening hours with a flexible schedule. This role is perfect for night owls who thrive in fast-paced environments and value work-life balance. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to experience New Orleans' vibrant nightlife while building your career.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening hours
- Coordinate with security and housekeeping teams to ensure seamless operations
- Handle incoming communications via phone, email, and in-person with exceptional professionalism
- Maintain accurate guest records and reservation systems using property management software
- Assist with emergency protocols and incident reporting during night shifts
- Conduct nightly audits of facility security and access control systems
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with reservation systems and MS Office Suite
- Ability to work independently with minimal supervision
- Flexible schedule availability including weekends and holidays
- Valid Louisiana driver's license (for occasional errands)
- High school diploma or equivalent required