Job Description
Join our award-winning team at Cleveland Healthcare Associates as a Weekend Receptionist! We're seeking a dedicated professional to manage our front desk during weekend shifts (Sat/Sun) at our downtown Cleveland location. This immediate opportunity offers competitive pay, flexible scheduling, and a chance to make a meaningful impact in patient care. Enjoy a supportive environment with modern facilities and opportunities for growth. Apply today to become part of our patient-centered community!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records and electronic health documentation
- Coordinate with medical staff to ensure seamless patient flow and communication
- Handle insurance verification and billing inquiries
- Prepare and maintain office supplies, forms, and confidential documents
- Assist with patient registration and demographic updates
- Uphold HIPAA compliance and strict confidentiality protocols
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to work independently in fast-paced medical environment
- CPR certification or willingness to obtain upon hire