Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Oakland Medical Center. This critical role ensures seamless patient experiences during evening hours while supporting our 24/7 care commitment. We offer competitive compensation, comprehensive benefits, and a supportive work environment for immediate hires.
Responsibilities
- Manage patient check-ins, registrations, and appointment scheduling
- Answer multi-line phone calls and route inquiries to appropriate departments
- Process insurance verification and collect co-pays accurately
- Maintain patient confidentiality and HIPAA compliance
- Coordinate with clinical staff for urgent patient needs
- Manage office supplies and equipment inventory
- Prepare daily reports and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency in medical software (Epic/Meditech preferred)
- Strong communication and conflict resolution skills
- Ability to work independently during evening shifts
- Basic knowledge of medical terminology
- Flexibility to cover variable shifts