Job Description
Join our award-winning healthcare team as a Weekend Receptionist! We're seeking a warm, professional individual to manage our front desk during high-traffic weekend shifts. This is your chance to make a real impact in patient care while enjoying a competitive hourly rate and flexible schedule. No weekends? No problem – we offer weekday training! Immediate openings available for candidates with a passion for service excellence.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments using our EMR system while maintaining accurate records
- Collect co-pays and verify insurance information
- Maintain a clean, organized reception area and manage office supplies
- Coordinate with clinical staff to ensure smooth patient flow
- Handle confidential patient information in compliance with HIPAA regulations
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of receptionist or customer service experience
- Proficiency in scheduling software (e.g., Epic, Athenahealth)
- Strong multitasking abilities in fast-paced environments
- Exceptional communication and conflict resolution skills
- Basic medical terminology knowledge
- Reliable transportation and weekend availability (Sat/Sun)
- Background check and drug screen required