Job Description
Join our dynamic team at Baltimore Community Wellness Center as a Part-Time Receptionist with flexible scheduling! We're seeking a friendly, organized professional to be the first point of contact for our diverse clientele. Enjoy a supportive environment where your communication skills shine while maintaining our high standards of customer service. Perfect for students, parents, or anyone seeking work-life balance with weekday and weekend shifts available.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greeter and check-in for all visitors and patients with warm professionalism
- Schedule appointments using our digital booking system while maintaining accurate records
- Handle incoming/outgoing mail, packages, and deliveries
- Assist with basic office tasks including data entry and document management
- Maintain clean, organized reception area and waiting spaces
- Collaborate with team members to ensure seamless patient/visitor experiences
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years experience in customer service or administrative support
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and scheduling software
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings and weekends as needed
- Basic knowledge of medical terminology a plus