Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Memphis! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. Enjoy competitive pay, comprehensive benefits, and a flexible schedule that accommodates your lifestyle. This role is perfect for night owls who excel in customer service and thrive in a fast-paced environment. Help us deliver exceptional patient experiences while advancing your career in healthcare administration.
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Schedule appointments and maintain accurate patient records using EMR systems
- Coordinate with medical staff to ensure smooth patient flow and communication
- Handle administrative tasks including billing inquiries and insurance verification
- Maintain a clean, organized reception area and manage office supplies
- Assist with emergency protocols and triage urgent patient communications
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR software
- Exceptional communication and conflict resolution skills
- Ability to multitask and prioritize in high-pressure situations
- Flexibility to work nights, weekends, and holidays as needed
- Basic medical terminology knowledge