Job Description
Join our award-winning healthcare team as a Weekend Receptionist and become the first point of contact for our valued patients! We're seeking a polished professional to deliver exceptional service during our high-traffic Saturday/Sunday shifts. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact patient satisfaction. Immediate openings available!
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Greet patients warmly, verify insurance, and process intake paperwork
- Coordinate appointment scheduling and maintain accurate electronic records
- Assist with patient check-in/out procedures and collect co-pays
- Manage office inventory and ensure reception area remains immaculate
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EHR systems (Epic preferred) and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities a plus
- Ability to multitask in fast-paced environments with precision
- Valid Michigan Driver's License and reliable transportation
- Flexibility to work alternating weekends (Sat/Sun 7am-7pm)