Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the welcoming face of our Detroit facility! We're seeking a polished professional to manage front desk operations during high-traffic weekend shifts. This immediate opportunity offers flexible scheduling while delivering exceptional patient experiences in a modern, fast-paced environment. Enjoy competitive pay, comprehensive training, and the chance to make a meaningful impact in our community.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate multi-line phone system and route inquiries to appropriate departments
- Maintain accurate appointment scheduling and electronic health records
- Process payments, verify insurance, and manage financial transactions
- Prepare weekend reports and ensure HIPAA compliance for all documentation
- Coordinate with clinical staff to optimize patient flow and wait times
- Assist with facility security protocols and emergency procedures
Qualifications
- Minimum 2 years front desk or reception experience in healthcare setting
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in high-pressure weekend environments
- Basic knowledge of medical terminology and insurance verification
- Valid Michigan driver's license and reliable transportation
- Flexibility to work Saturdays and Sundays (6:00 AM - 6:00 PM)
- Professional appearance and customer service excellence