Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Metro Healthcare Solutions! We're seeking a polished professional to provide exceptional front-desk support during weekend shifts (Saturday-Sunday). This is a fantastic opportunity for someone seeking work-life balance while making a tangible impact in patient care. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions are valued. Immediate start available!
Responsibilities
- Manage patient check-ins and appointments using EMR systems
- Answer multi-line phone calls and direct inquiries to appropriate departments
- Process insurance verification and collect co-pays
- Maintain accurate patient records and confidential files
- Coordinate with clinical staff to ensure smooth patient flow
- Prepare weekend reports and manage office supplies
- Handle patient billing inquiries and payment processing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic, Cerner a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Weekend availability (Saturday/Sunday, 8am-4pm)
- Bilingual (English/Spanish) highly desirable