Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Metro Detroit Medical Center! We're seeking a polished professional to deliver exceptional front-desexperiences during high-traffic weekend shifts. This is your chance to make a tangible impact in patient care while advancing your administrative career in Detroit's thriving medical district. Enjoy competitive pay, flexible scheduling, and immediate start date for qualified candidates.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Coordinate multi-specialty appointment scheduling and calendar management
- Handle incoming calls and triage urgent communications efficiently
- Maintain HIPAA-compliant patient records and confidentiality protocols
- Process insurance verifications and billing documentation
- Collaborate with clinical teams to ensure seamless patient flow
- Assist with office supply inventory and equipment maintenance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced healthcare environments
- Strong attention to detail and organizational abilities
- Valid Michigan driver's license and reliable transportation
- Availability for all weekend shifts (Sat/Sun 6AM-2PM)
- Basic medical terminology knowledge required