Job Description
Join our award-winning healthcare team as a Weekend Receptionist and enjoy the perfect work-life balance! We're seeking a polished professional to manage our front desk operations during weekend shifts (Saturday/Sunday) with flexible scheduling options. This role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in our patients' lives.
As the first point of contact, you'll represent our commitment to exceptional service while handling administrative tasks with precision. Our modern downtown Cleveland facility offers a collaborative environment with state-of-the-art amenities and a supportive culture.
Responsibilities
- Manage patient check-in/out processes efficiently using our electronic health record system
- Answer multi-line phone calls with exceptional customer service etiquette
- Schedule appointments and manage calendars for multiple departments
- Process insurance verifications and collect patient payments
- Maintain a clean, organized reception area and manage office supplies
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist/front desk experience in healthcare setting
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent verbal/written communication skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail with exceptional organizational skills
- Flexible availability to work weekend shifts (Saturday/Sunday)
- Professional appearance and positive demeanor
- Basic medical terminology knowledge preferred