Job Description
Join our dynamic healthcare team as a Flexible Schedule Receptionist at MediCare Solutions! We're seeking a polished professional to manage front desk operations with exceptional customer service skills. Enjoy the freedom of customizable shifts while supporting our mission to deliver compassionate care. This hybrid role offers 100% remote work options for administrative tasks with in-person presence at our Chicago clinic 2-3 days weekly. Perfect for work-life balance seekers!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-channel communications (phone, email, portal)
- Maintain accurate patient records in EMR systems
- Schedule appointments and coordinate provider calendars
- Handle confidential information with HIPAA compliance
- Assist with light office administrative tasks
- Collaborate with clinical teams for seamless patient flow
Qualifications
- Minimum 1 year receptionist/medical front desk experience
- Proficiency in EMR systems (Epic preferred)
- Exceptional written and verbal communication skills
- Strong organizational and multitasking abilities
- Flexibility to work between 8 AM - 7 PM shifts
- Basic knowledge of medical terminology
- Certified Medical Assistant (CMA) certification a plus