Job Description
Join our dynamic team as a Night Shift Receptionist at Oakland Healthcare Alliance! We're seeking a professional and reliable individual to serve as the first point of contact for our patients and staff during evening hours. This full-time, night-shift position offers competitive pay, comprehensive benefits, and immediate start date. Enjoy a supportive environment with opportunities for growth and career advancement.
Why Join Us?
- Competitive hourly rate + night shift differential
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Professional development opportunities
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Greet and assist patients, visitors, and staff with professionalism and courtesyMaintain accurate patient records and scheduling information
- Coordinate with medical staff for urgent patient needs and emergencies
- Manage office supplies and equipment inventory
- Handle confidential information with strict adherence to HIPAA regulations
- Prepare nightly reports and maintain facility security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year of receptionist or customer service experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to work independently and make sound decisions
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of medical terminology preferred
- Valid California driver's license (if transporting supplies)