Job Description
Join our dynamic team as a Night Shift Receptionist where you'll be the first point of contact for patients and visitors during critical evening hours. This role combines exceptional customer service with precise data management in a fast-paced healthcare environment. We offer competitive pay, comprehensive benefits, and a supportive culture focused on professional growth. If you thrive in nocturnal settings and excel at multitasking, apply today to become an essential part of our patient care journey.
Responsibilities
- Manage high-volume patient check-ins and registrations using EMR systems
- Perform accurate data entry for patient records, insurance information, and billing codes
- Coordinate appointment scheduling and maintain provider calendars
- Handle confidential patient inquiries and triage calls during night shift
- Process incoming communications and distribute messages to appropriate departments
- Assist with administrative tasks including filing, scanning, and document management
- Ensure lobby areas remain secure and welcoming overnight
Qualifications
- Minimum 1 year receptionist or data entry experience in healthcare setting
- Proficient in typing (50+ WPM) and 10-key data entry
- Strong knowledge of HIPAA compliance and confidentiality protocols
- Ability to work independently during night shift hours (7 PM - 7 AM)
- Excellent communication skills in both English and Spanish
- Experience with EMR/EHR systems (Epic or Cerner preferred)
- High attention to detail and error rate < 1%
- Flexible availability including weekends and holidays