Job Description
Join our vibrant team as a Weekend Receptionist at Miami Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during our high-traffic weekend shifts. This flexible-schedule role offers the perfect work-life balance while working in Miami's dynamic hospitality scene. Enjoy competitive pay, comprehensive training, and a supportive environment where your professionalism shines.
Responsibilities
- Manage front desk operations with exceptional customer service during weekend shifts
- Coordinate guest check-ins/check-outs using advanced hotel management systems
- Handle high-volume phone calls and digital communications with efficiency
- Process payments and maintain accurate financial documentation
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through meticulous facility appearance and ambiance
- Assist with weekend event coordination and VIP guest services
Qualifications
- Minimum 1 year hospitality or reception experience required
- Proficiency in Opera, Fidelio, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Weekend availability (Friday-Sunday) with flexible scheduling
- Ability to thrive in fast-paced, high-energy environments
- Professional appearance and polished demeanor
- Fluency in English and Spanish (bilingual preferred)
- Valid Florida driver's license (for occasional errands)