Job Description
Join our dynamic hospitality team as a Weekend Receptionist at Urban Hospitality Group! We offer a flexible, part-time schedule perfect for work-life balance, with shifts on Saturdays and Sundays. You'll be the welcoming face of our boutique hotel, providing exceptional guest experiences while enjoying competitive pay and a supportive work environment.
Our ideal candidate thrives in fast-paced settings, values customer satisfaction above all, and appreciates the unique rhythm of weekend hospitality. If you're looking for a role that respects your schedule while offering professional growth in Portland's vibrant hospitality scene, we encourage you to apply.
Responsibilities
- Manage front desk operations during weekend shifts (8 AM - 6 PM)
- Handle guest check-ins/checkouts using hotel management software
- Answer multi-line phone calls and manage reservations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Prepare daily shift reports and occupancy logs
Qualifications
- Minimum 1 year front desk or reception experience
- Proficiency with reservation systems (Opera, etc.)
- Exceptional communication and interpersonal skills
- Ability to work independently during weekend shifts
- Basic knowledge of hospitality industry practices
- Flexibility to cover varying weekend schedules
- Valid Oregon driver's license (for occasional errands)
- High school diploma or equivalent required