Job Description
Join our dynamic hospitality team as a Night Shift Receptionist in the vibrant heart of Las Vegas! We're seeking a professional and energetic individual to deliver exceptional guest experiences during overnight hours. This immediate full-time role offers competitive pay, flexible scheduling, and opportunities for growth in a fast-paced environment. If you're a people person with a knack for multitasking and thrive during nighttime hours, we want to meet you!
Responsibilities
- Manage front desk operations during night shift, including guest check-ins/check-outs and inquiries
- Answer multi-line phone system with exceptional etiquette and route calls appropriately
- Coordinate security protocols and monitor building access for overnight safety
- Perform administrative tasks: filing, data entry, and report generation
- Handle emergency situations calmly and escalate to management as needed
- Maintain pristine lobby areas and reception spaces
- Collaborate with night audit and security teams for seamless operations
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and hotel management systems
- Strong communication skills with professional phone etiquette
- Ability to multitask in high-pressure situations
- Flexible availability for nights, weekends, and holidays
- Basic knowledge of security procedures
- High school diploma or equivalent; college degree preferred