Job Description
Join our dynamic team as a Night Shift Receptionist in Milwaukee! We're seeking a polished professional to manage our front desk operations during evening hours. This flexible-schedule role offers competitive pay and career growth in a vibrant hospitality environment. Your exceptional customer service skills will create memorable experiences for guests while ensuring smooth administrative workflows.
Enjoy a supportive culture with modern amenities and opportunities for advancement. Perfect for night owls seeking stability and work-life balance!
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 2 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone calls and route communications
- Process reservations and manage booking systems
- Coordinate with night security and maintenance teams
- Prepare nightly reports and administrative documentation
- Maintain pristine lobby and common areas
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Delphi)
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Flexibility to work weekends and holidays
- Basic knowledge of Milwaukee area attractions preferred