Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the welcoming face of our Louisville facility! We're seeking a professional and friendly individual to manage front desk operations during weekend shifts with flexible scheduling options. This role offers an excellent work-life balance while supporting patient care coordination, administrative tasks, and maintaining a positive clinic environment. If you're a customer service enthusiast seeking weekend hours in Louisville, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone systems, route calls, and take detailed messages
- Schedule appointments using electronic health record systems
- Handle patient registration, insurance verification, and documentation
- Maintain organized reception area and manage office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and manage daily financial transactions
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Flexibility to work weekends (Saturday/Sunday) with variable shifts
- Basic knowledge of medical terminology and insurance protocols
- Attention to detail and commitment to patient confidentiality