Job Description
Join our award-winning healthcare team as a Full-Time Receptionist with unmatched schedule flexibility! We're seeking a polished professional to deliver exceptional patient experiences while enjoying work-life balance through customizable shift options. Enjoy competitive compensation, comprehensive benefits, and a vibrant work culture in Columbus's thriving healthcare corridor.
Our ideal candidate will be the first point of contact for patients and visitors, embodying our commitment to compassion and efficiency. This role offers rare autonomy in scheduling while maintaining high standards of patient care coordination.
Responsibilities
- Manage multi-line phone system with exceptional call routing and message handling
- Coordinate patient appointments and maintain dynamic scheduling calendars
- Perform patient registration with accuracy in EMR systems
- Process insurance verifications and manage front-desk financial transactions
- Oversee office supply inventory and vendor relationships
- Facilitate seamless communication between departments and external partners
- Uphold HIPAA compliance and strict confidentiality protocols
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional multitasking abilities in fast-paced environments
- Strong attention to detail with financial processing experience
- Medical office or healthcare industry background preferred
- Proven conflict resolution skills with diverse clientele
- Flexibility to work between 7 AM - 7 PM with schedule customization
- Valid Ohio driver's license and reliable transportation