Job Description
Join our award-winning healthcare team as a Weekend Receptionist and become the heart of our patient experience! We're seeking a dynamic professional to manage our front desk operations during high-traffic weekend shifts. Enjoy competitive pay, flexible scheduling, and the opportunity to work in a state-of-the-art facility while making a real difference in patient care. Immediate start available for qualified candidates who thrive in fast-paced environments.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Coordinate multi-specialty appointment scheduling across 15+ departments
- Handle incoming calls with HIPAA-compliant protocols and triage urgent matters
- Process insurance verification and demographic updates in Epic EHR system
- Maintain immaculate reception area and manage office supplies inventory
- Assist with patient flow coordination during weekend peak hours
- Support administrative staff with document scanning and filing tasks
Qualifications
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EHR systems (Epic preferred) and MS Office Suite
- Exceptional communication skills with diverse patient populations
- Strong multitasking abilities in high-volume environments
- Certified Medical Assistant (CMA) or equivalent credential preferred
- Ability to work independently with minimal supervision
- Flexibility to work rotating weekends (Sat/Sun shifts, 7am-3pm)