Job Description
Join our dynamic team at Cleveland Wellness Center as a Weekend Receptionist and become the welcoming face of our thriving healthcare facility. We're seeking a professional, compassionate individual to provide exceptional front-desk support during our busiest weekend hours. This immediate opening offers a unique opportunity to make a meaningful impact in patient care while growing your administrative career in a supportive environment.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Handle patient registration with accuracy using EMR systems
- Process insurance verifications and collect co-payments
- Maintain a clean, organized reception area with essential supplies
- Coordinate with clinical staff for seamless patient flow
- Resolve patient inquiries with professionalism and empathy
- Assist with medical record management and filing
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or medical reception experience
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Availability to work Saturdays and Sundays (8am-4pm)