Job Description
Join our dynamic healthcare team as a Weekend Receptionist and make a difference in patients' lives! We're seeking a warm, professional individual to manage our front desk operations during peak weekend hours. This immediate opening offers competitive pay and a supportive environment where your customer service skills shine. If you thrive in fast-paced settings and value work-life balance, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Handle multi-line phone systems, scheduling appointments, and verifying insurance details
- Maintain organized digital and physical filing systems for patient records
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Process payments and maintain accurate financial transaction records
- Uphold strict HIPAA compliance and confidentiality standards
- Assist with basic office tasks including supply inventory and mail processing
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of customer service or administrative experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and conflict-resolution skills
- Ability to multitask effectively in high-pressure situations
- Basic medical terminology knowledge (certification a plus)
- Reliable transportation and weekend availability (Sat/Sun)
- Positive attitude and professional appearance