Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Central Valley Medical Group. This pivotal role combines exceptional customer service with precise data management in a fast-paced environment. You'll be the first point of contact for patients, ensuring smooth operations while handling sensitive information with professionalism. Ideal for detail-oriented individuals seeking weekend flexibility in Fresno's growing medical sector.
Responsibilities
- Manage patient check-in/check-out processes using EMR systems
- Answer multi-line phones and schedule appointments accurately
- Perform data entry for patient records and insurance information
- Coordinate with medical staff to ensure seamless patient flow
- Process payments and maintain financial transaction logs
- Manage office supplies and reception area appearance
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or data entry experience
- Proficiency in EMR software and Microsoft Office Suite
- Exceptional typing speed (45+ WPM) and accuracy
- Strong customer service and conflict resolution skills
- Ability to multitask in high-pressure environments
- Weekend availability (Saturday/Sunday shifts)
- Basic medical terminology knowledge preferred