Job Description
Join our award-winning healthcare team as a Night Shift Receptionist where flexibility meets excellence. PrimeCare Health Services is seeking a dedicated professional to manage front desk operations during evening hours in our state-of-the-art San Jose facility. Enjoy a supportive work environment with competitive pay and career growth opportunities while serving our diverse community.
This role offers the perfect blend of structured responsibilities and adaptable scheduling, ideal for students, parents, or professionals seeking work-life balance. You'll be the first point of contact for patients, ensuring exceptional experiences while maintaining HIPAA compliance and operational efficiency.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone system and triage urgent calls
- Verify insurance information and update patient records
- Coordinate with medical staff for appointment scheduling
- Maintain secure filing systems and electronic health records
- Prepare daily reports and manage office supplies
- Ensure compliance with healthcare regulations and safety protocols
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic/NextGen preferred)
- Strong communication skills in English and Spanish
- Ability to work independently during night shifts
- Basic knowledge of medical terminology
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Valid CPR certification preferred