Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We're seeking a professional, compassionate individual to manage front desk operations overnight, ensuring seamless patient experiences while maintaining a secure environment. This is an immediate opportunity to grow your administrative career in a supportive setting with competitive benefits.
Responsibilities
- Manage patient check-in/check-out processes during overnight hours
- Handle incoming calls and triage urgent communications
- Maintain accurate patient records and scheduling systems
- Coordinate with medical staff for emergency protocols
- Ensure facility security and access control protocols
- Process insurance verification and billing documentation
- Prepare daily reports and operational summaries
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic or Cerner preferred)
- Ability to work independently during overnight shifts
- Strong conflict resolution and multitasking abilities
- Basic medical terminology knowledge
- Valid California driver's license
- Availability to work 11 PM - 7 AM schedule
- HIPAA compliance certification