Job Description
Join our dynamic healthcare team as a Night Shift Receptionist! We're seeking a professional and reliable individual to provide exceptional front-desk support during evening hours. This immediate opening offers competitive pay, comprehensive benefits, and the opportunity to work in a fast-paced environment where your contribution directly impacts patient experiences. If you thrive in nocturnal settings and excel in customer service, apply now to become an essential part of our 24/7 operations.
Responsibilities
- Manage multi-line phone systems and prioritize incoming communications
- Coordinate patient check-in/check-out processes and maintain accurate records
- Handle appointment scheduling and calendar management for medical staff
- Assist with administrative tasks including filing, data entry, and document processing
- Operate office equipment and maintain reception area cleanliness
- Facilitate communication between departments during after-hours
- Respond to emergency protocols with calm professionalism
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional verbal/written communication skills
- Ability to multitask in high-pressure situations
- Valid CPR certification preferred (training provided)
- Flexibility to work nights, weekends, and holidays
- Strong attention to detail and organizational abilities
- Positive attitude with problem-solving mindset