Job Description
Join our award-winning healthcare team as a Weekend Receptionist and make a difference in our community! We're seeking a warm, professional individual to manage our front desk operations during weekend shifts. This flexible role offers competitive pay, a supportive work environment, and the opportunity to work with a diverse patient population. If you excel at multitasking and thrive in a fast-paced setting, we want to meet you!
What We Offer:
- Competitive hourly pay with weekend differential
- Flexible scheduling (Saturdays & Sundays)
- Comprehensive training and career growth opportunities
- Health benefits for part-time employees
- Modern downtown Cleveland location
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer multi-line phone system with exceptional professionalism
- Schedule appointments and maintain accurate electronic calendars
- Process insurance verification and collect co-pays
- Maintain HIPAA compliance and patient confidentiality
- Coordinate with clinical staff for smooth patient flow
- Manage office supplies and inventory
- Resolve patient inquiries with empathy and accuracy
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-volume environment
- Strong attention to detail and organizational abilities
- Flexibility to work weekends and adapt to changing schedules
- Basic knowledge of medical terminology preferred