Job Description
Join our dynamic healthcare team as a Weekend Receptionist! We're seeking a friendly and professional individual to manage our front desk operations during Saturday and Sunday shifts. This is an immediate opportunity to provide exceptional patient experiences while supporting our administrative team. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Cleveland's thriving healthcare sector.
Responsibilities
- Greets and registers patients/visitors with exceptional customer service
- Manages multi-line phone system and directs calls efficiently
- Schedules appointments and maintains accurate electronic records
- Handles patient intake forms and insurance verification
- Coordinates with clinical staff for seamless patient flow
- Maintains clean and organized reception area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and multitasking abilities
- Ability to work independently during weekend shifts
- Basic knowledge of medical terminology preferred
- Strong attention to detail and organizational skills