Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Cleveland Wellness Center! We're seeking a professional and friendly individual to provide exceptional front-desk support during our busy weekend hours. Enjoy a flexible schedule while making a meaningful impact in patient care. Our modern facility offers a collaborative environment with competitive compensation and growth opportunities.
Responsibilities
- Manage patient check-in/out processes using EMR systems
- Handle multi-line phone calls with exceptional customer service
- Schedule appointments and coordinate provider availability
- Process insurance verifications and collect payments
- Maintain organized patient records and confidential files
- Coordinate with medical staff for urgent patient needs
- Assist with basic office administrative tasks
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Flexible availability for weekend shifts (Sat/Sun)
- Basic knowledge of medical terminology
- Professional appearance and positive attitude