Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We offer a supportive environment with flexible scheduling options, competitive compensation, and opportunities for growth. If you're a compassionate professional seeking work-life balance while making a meaningful impact, this role is perfect for you.
Responsibilities
- Manage front desk operations during evening shifts, including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with exceptional etiquette and route calls to appropriate departments
- Handle patient inquiries and provide accurate information about services and procedures
- Process insurance verification and maintain detailed patient records in HIPAA-compliant systems
- Coordinate with clinical staff to ensure seamless patient flow and emergency protocols
- Manage office supplies inventory and equipment maintenance requests
- Support administrative tasks including data entry and document management
Qualifications
- Minimum 1 year of front desk or reception experience in healthcare setting preferred
- Exceptional communication and interpersonal skills with a patient-first approach
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems
- Ability to multitask efficiently in a fast-paced environment
- Strong attention to detail with accurate data entry capabilities
- Flexibility to work evenings, weekends, and holidays as needed
- CPR certification or willingness to obtain upon hire
- High school diploma or equivalent required; associate's degree preferred