Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a professional and reliable individual to manage our front desk operations overnight. This critical role ensures seamless patient experiences and operational excellence during evening hours. If you're a night owl with exceptional organizational skills and a passion for customer service, apply now for immediate hiring!
Responsibilities
- Manage multi-line phone system and direct incoming calls to appropriate departments
- Greet and register patients with efficiency and compassion
- Schedule appointments and maintain accurate electronic health records
- Process insurance verification and collect patient payments
- Coordinate with medical staff for urgent after-hours requests
- Maintain clean and organized reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Strong multitasking abilities in fast-paced environments
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge preferred
- Flexible schedule including weekends and holidays