Job Description
Join our award-winning healthcare team as a Weekend Receptionist at Metropolitan Healthcare Center. We're seeking a polished professional to create exceptional first impressions for our patients while managing front desk operations during high-traffic weekend hours. Enjoy a supportive environment with competitive benefits including health insurance and 401(k) matching. Perfect for candidates seeking work-life balance with Saturdays and Sundays off!
Responsibilities
- Manage patient check-in/out processes with precision and empathy
- Coordinate multi-specialty appointment schedules using Epic EHR
- Handle incoming calls and triage urgent communications
- Process insurance verification and billing documentation
- Maintain HIPAA-compliant patient records and confidentiality
- Assist with patient flow management during peak weekend hours
- Collaborate with clinical staff to ensure seamless operations
Qualifications
- Minimum 2 years medical reception/front desk experience
- Proficiency in EHR systems (Epic preferred)
- Exceptional customer service with conflict resolution skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Valid Washington State healthcare provider background check
- Weekend availability (Saturdays & Sundays, 7am-7pm)