Job Description
We are Urgently Hiring for a dynamic and organized Receptionist to join our team in the Boston, MA area. If you are looking for a Flexible Schedule and the opportunity to work with a forward-thinking company that has operations in Florida, this is your chance to shine.
As the face of our organization, you will ensure our clients and visitors have an exceptional first impression while managing the day-to-day operations of our busy front office.
Responsibilities
- Front Desk Operations: Greet and welcome guests with a professional demeanor, manage the reception area, and direct visitors appropriately.
- Phone Management: Answer, screen, and route incoming calls efficiently while taking accurate messages for internal teams.
- Scheduling & Calendar: Manage meeting rooms, coordinate appointments, and assist in scheduling across both Boston and Florida locations.
- Administrative Support: Handle data entry, maintain filing systems, process incoming/outgoing mail, and manage office supply inventory.
- Customer Service: Provide exceptional service to clients and resolve inquiries or complaints in a timely and professional manner.
- Vendor Liaison: Coordinate with delivery services and handle basic accounting tasks such as expense reports.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Communication: Excellent verbal and written communication skills with a friendly and approachable tone.
- Organization: Proven ability to multitask, prioritize work, and maintain a high level of accuracy in a fast-paced environment.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with phone systems (e.g., Avaya, RingCentral).
- Adaptability: Ability to work flexible hours, including evenings or weekends if required, and adapt to changing priorities.