Job Description
Join our dynamic team as a Senior Receptionist at Pacific Northwest Solutions! We're seeking a polished professional to be the first point of contact for our thriving Portland office. In this full-time role, you'll manage high-volume front desk operations, coordinate executive calendars, and deliver exceptional client experiences. Our collaborative environment offers growth opportunities and competitive benefits including health insurance, 401(k) matching, and professional development stipends.
Responsibilities
- Manage multi-line phone system with 50+ daily calls and professional message routing
- Greet and screen visitors with warm hospitality while maintaining security protocols
- Coordinate complex executive calendars and meeting logistics across departments
- Process incoming/outgoing mail, packages, and office supply inventory
- Support administrative tasks including document preparation and travel arrangements
- Collaborate with IT on office equipment maintenance and troubleshooting
- Assist with new employee onboarding and orientation processes
Qualifications
- Minimum 3 years of professional receptionist or customer service experience
- Expertise in Microsoft Office Suite and calendar management systems
- Exceptional verbal/written communication and conflict resolution skills
- Proven ability to multitask in fast-paced environments with minimal supervision
- Proficiency with office equipment (phone systems, printers, scanners)
- Associates degree or equivalent professional certification preferred
- Knowledge of Portland business etiquette and local area