Job Description
Join Cleveland's most innovative firm as our Senior Receptionist! We're seeking a polished professional to be the welcoming face of our dynamic downtown headquarters. This full-time role offers competitive compensation, comprehensive benefits (health/dental/vision), and growth opportunities within our Fortune 500 partner network. Your exceptional communication skills will shine as you manage executive calendars, coordinate international travel, and lead a team of administrative support staff. Enjoy a modern workspace with skyline views, free parking, and a collaborative culture that values work-life balance.
Responsibilities
- Manage multi-line phone system and executive communications with diplomacy and discretion
- Coordinate complex calendar management for 15+ executives across three departments
- Oversee visitor protocol including security clearance, badge issuance, and meeting logistics
- Lead administrative team training on new software and office procedures
- Procure and manage office supplies inventory with vendor relationships
- Organize quarterly company events and executive offsites
- Maintain digital filing systems with 99.9% accuracy and compliance
- Serve as primary liaison for facilities management and IT support
Qualifications
- 5+ years of corporate receptionist or executive administrative experience
- Advanced proficiency in Microsoft Office Suite and scheduling platforms
- Exceptional written/verbal communication with professional phone etiquette
- Proven ability to manage competing priorities with grace under pressure
- Experience handling confidential executive communications and sensitive data
- Associates degree in Business Administration or related field required
- CRM system experience (Salesforce preferred)
- Valid Ohio driver's license for occasional errands