Job Description
Join our award-winning downtown Chicago team as the first point of contact for our dynamic organization. We're seeking a polished Senior Receptionist to embody our brand's excellence while managing high-volume operations in our stunning Loop headquarters. This hybrid role blends in-person presence with remote flexibility, offering competitive benefits and growth opportunities within a Fortune 500 environment.
As the heart of our office, you'll coordinate complex logistics, build client relationships, and support executive teams. Our ideal candidate thrives in fast-paced settings, possesses exceptional organizational skills, and contributes to our culture of innovation and inclusion.
Responsibilities
- Manage multi-line phone system and screen/redirect 100+ daily calls with professionalism
- Greet and assist all visitors, including VIP clients and executive stakeholders
- Coordinate complex meeting room logistics and executive calendar management
- Process incoming/outgoing mail/packages and maintain office supply inventory
- Support HR functions onboarding new hires and managing office documentation
- Collaborate with IT facilities vendors to resolve office equipment issues
- Execute administrative projects with precision and confidentiality
Qualifications
- 3+ years corporate receptionist or administrative experience in professional services
- Expert proficiency in Microsoft Office Suite and scheduling platforms
- Exceptional verbal/written communication and conflict resolution skills
- Proven ability to multitask in high-pressure environments
- Professional appearance and polished client-facing demeanor
- Associates degree or relevant certification preferred
- Experience with CRM systems (Salesforce preferred)