Job Description
Join our dynamic team as the first point of contact for clients and visitors at Innovate Solutions Group! We're seeking a polished Receptionist with strong data entry skills to manage front desk operations and maintain accurate digital records. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and want to contribute to our mission of delivering exceptional service. Enjoy competitive benefits, modern workspace, and growth opportunities in Charlotte's thriving business district.
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with exceptional professionalism
- Perform accurate data entry for client information, schedules, and correspondence
- Coordinate office calendars, meeting setups, and conference room reservations
- Process incoming/outgoing mail, packages, and office supplies inventory
- Maintain digital filing systems and ensure data integrity across platforms
- Assist with basic administrative tasks including report generation and document formatting
- Support HR functions onboarding paperwork and employee records management
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in receptionist or administrative role
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional communication and multitasking abilities
- Experience with CRM systems (e.g., Salesforce) a plus
- Ability to maintain confidentiality and handle sensitive information
- Professional demeanor with strong problem-solving skills