Job Description
Join our dynamic team at Capital City Professionals as a Receptionist with specialized data entry expertise. This pivotal role combines exceptional client-facing communication with precise administrative support in our downtown Raleigh headquarters. We seek a detail-oriented professional to maintain seamless front desk operations while ensuring accurate data management across our CRM and scheduling systems. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment in North Carolina's capital.
Responsibilities
- Manage professional front desk operations including call routing, visitor greeting, and mail distribution
- Perform high-volume data entry into Salesforce and proprietary databases with 99%+ accuracy
- Coordinate meeting room scheduling and calendar management for 15+ executives
- Process incoming/outgoing correspondence and maintain digital filing systems
- Assist with onboarding documentation and new hire data setup
- Generate daily/weekly reports using Excel and internal reporting tools
- Collaborate with administrative team on process improvements
Qualifications
- Minimum 2 years receptionist experience in professional services environment
- Proven data entry proficiency with 10,000+ keystrokes per minute
- Expertise in Microsoft Office Suite (Outlook, Excel, Word)
- CRM experience (Salesforce preferred) with database management skills
- Exceptional verbal communication and customer service aptitude
- Ability to multitask in fast-paced setting with competing priorities
- High school diploma or equivalent; associate degree preferred
- Proficiency with office equipment (multi-line phone systems, scanners, copiers)