Job Description
Join our innovative Charlotte-based team as the first point of contact for clients and visitors. We seek a polished Receptionist with exceptional data entry precision to manage front desk operations while maintaining accurate digital records. This hybrid role combines client-facing excellence with backend administrative support in a fast-paced corporate environment.
Responsibilities
- Manage multi-line phone system, screen calls, and direct inquiries appropriately
- Enter and maintain accurate client data in CRM systems with 99.5% precision
- Process incoming/outgoing mail and manage office supply inventory
- Schedule appointments and coordinate meeting logistics for executive team
- Handle confidential documents with strict compliance protocols
- Assist with basic HR tasks including onboarding paperwork and file maintenance
- Support digital record-keeping for 50+ daily transactions
Qualifications
- Minimum 2 years receptionist experience with high-volume data entry exposure
- Proficient in Microsoft Office Suite and CRM platforms (Salesforce preferred)
- Proven ability to maintain 98%+ data accuracy in high-volume environments
- Exceptional written and verbal communication skills
- Ability to multitask 8+ concurrent tasks while maintaining composure
- Professional demeanor with strong conflict resolution abilities
- Associate degree or relevant certification preferred