Job Description
Join our dynamic team as the first point of contact for clients and visitors. This pivotal role combines exceptional customer service with precise data management to ensure seamless office operations. We seek a polished professional who thrives in fast-paced environments and values accuracy in every task. Enjoy competitive compensation, comprehensive benefits, and a collaborative culture at our downtown Indianapolis headquarters.
Responsibilities
- Manage multi-line phone system with professional call handling and message routing
- Process high-volume data entry with 99.5% accuracy for client records and transactions
- Coordinate office calendars, meeting logistics, and visitor scheduling
- Perform administrative duties including mail processing, supply inventory, and document management
- Support HR functions onboarding documentation and employee records maintenance
- Maintain digital filing systems with strict adherence to data security protocols
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proven data entry proficiency with 10,000+ keystrokes per hour
- Expertise in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure environments while maintaining composure
- Associate degree or equivalent certification preferred
- Experience with CRM systems (Salesforce) highly desirable